Privacy Policy

Privacy Policy – Elona Group

Operated by Elon Designs Limited

Last Updated: January 23, 2025


Introduction

Elona Group is a technology brand and ecosystem operated by Elon Designs Limited, a company incorporated in the Republic of Kenya with registration number PVT-3QUD3B.

Elon Designs Limited is the legal entity responsible for the collection, processing, storage, and protection of personal data collected through Elona Group websites, platforms, and communications. We are committed to protecting your privacy and handling personal data in accordance with the Data Protection Act, 2019 of Kenya and other applicable regulations.

By accessing or using our websites, platforms, or services, you agree to the terms outlined in this Privacy Policy.


Definitions

  • “You” refers to individuals, businesses, or organisations interacting with Elona Group websites or platforms, including visitors, clients, partners, and users.

  • “Elona Group,” “we,” or “us” refers to the Elona Group ecosystem, operated and legally represented by Elon Designs Limited.

  • “Elon Designs Limited” refers to the registered legal entity responsible for data protection and compliance.


Information We Collect

1. Personal Information

We may collect personal information including, but not limited to:

  • Full name, email address, phone number, and other contact details

  • Business or organisation details

  • Enquiry details, messages, and correspondence

  • Billing and payment information where applicable

  • Information provided when engaging with our platforms or services

2. Technical Information

We may also collect technical data such as:

  • IP address, browser type, and device information

  • Website usage data, pages visited, and interaction patterns

  • Cookies and similar technologies to improve functionality and experience


How We Use Your Information

We use personal data to:

  • Respond to enquiries and facilitate communication

  • Provide access to our platforms and services

  • Route enquiries to the appropriate Elona platform or team

  • Improve website performance, security, and usability

  • Maintain internal records and operational efficiency

  • Send updates or information where consent has been provided

  • Comply with legal, regulatory, and contractual obligations


Data Protection and Security

We take reasonable technical and organisational measures to safeguard personal data, including:

  • Secure storage systems and access controls

  • Encryption of sensitive information where appropriate

  • Regular system monitoring and security assessments

  • Internal data handling policies and staff training

While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.


Data Sharing

Personal data may be shared only in the following circumstances:

  • With trusted service providers who support our operations, such as hosting or communication providers

  • With payment processors where transactions are involved

  • Where required by law, regulation, or legal process

We do not sell, rent, or trade personal information to third parties.


Cross-Border Data Transfers

Where personal data is processed or stored outside Kenya, we ensure appropriate safeguards are in place in line with applicable data protection laws to protect your information.


Your Rights

Under the Data Protection Act, 2019, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of data that is no longer required

  • Object to certain forms of data processing

  • Request data portability

  • Withdraw consent for marketing communications at any time

Requests may be made using the contact details provided below.


Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purpose for which it was collected

  • Meet legal, regulatory, or tax obligations

  • Resolve disputes and enforce agreements


Cookies

Our websites use cookies to:

  • Enable essential site functionality

  • Analyse traffic and usage patterns

  • Improve user experience

You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • Changes in legal or regulatory requirements

  • Updates to our business operations or platforms

  • Improvements to security and data protection practices

Updates will be published on this page with a revised date.


Contact Information

For questions about this Privacy Policy or to exercise your data protection rights, please contact:

Elon Designs Limited
Email: hello@elondesigns.com
Phone: +254 724 636 436
Website: www.elondesigns.com


Governing Law

This Privacy Policy is governed by the laws of the Republic of Kenya, including the Data Protection Act, 2019, and other applicable regulations.


End of Privacy Policy